Policies

Booking & Payment
Reservations are confirmed once the required payment or deposit has been received. Some activities may require full payment in advance.

Cancellation & Refunds
Cancellation terms may vary by activity. Guests should review the applicable cancellation conditions before booking.

Weather & Operational Changes
Tours may be adjusted, delayed, rescheduled, or canceled due to weather, sea conditions, safety concerns, or operational requirements.

Transportation & Pickup
details and included transportation vary by activity and location. Guests should confirm their pickup point and time before the tour.

Guest Responsibility & Safety
Guests must follow all safety instructions and activity requirements. Certain experiences may have age, health, or participation restrictions.

Privacy
Personal information provided for bookings is used only to manage reservations, communication, and related customer service.